Ong44 takes your privacy very seriously. This document explains in detail how we collect, use, store, and protect your personal information when using the ong44 platform in Malaysia.
Six core principles that form the foundation of ong44's privacy policy to ensure your data remains safe and secure at all times.
All data transmitted between your device and ong44's servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions. No sensitive data is transmitted in plain text over the network.
Ong44 has never and will never sell, rent, or trade members' personal information to third parties for marketing purposes. Your data belongs to you — we only use it for legitimate platform operational purposes.
You have the full right to access, amend, or delete your personal information at any time. Data deletion requests can be submitted to the ong44 support team and will be processed within the stipulated timeframe.
All financial information and transactions at ong44 are processed in accordance with PCI DSS standards. Your card numbers or bank account details are not stored directly in ong44's systems — they are handled by certified payment processors.
You are free to choose the types of marketing communications you wish to receive from ong44. Promotional notifications and marketing emails can be disabled at any time via your account settings or by contacting our support team.
The ong44 privacy policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data collection and processing practices comply with applicable legal requirements in Malaysia.
When you use the ong44 platform, we collect various types of information depending on how you interact with our platform. This data collection is necessary to enable us to provide a secure, seamless, and high-quality service to all members.
Information you provide directly:
Information collected automatically:
Note: ong44 only collects information that is genuinely necessary for platform operations. We do not collect sensitive information such as biometric data or medical information except in very specific circumstances and with your explicit consent.
| Data Category | Example | Main Purpose |
|---|---|---|
| Identity | Name, IC, date of birth | KYC verification & age control |
| Contact | Email, phone number | Communication & account verification |
| Finance | Bank account and transaction history | Deposit & withdrawal processing |
| Technical | IP, device, browser | Security & fraud detection |
| Games | Gaming sessions, wagering | Activity history & responsible gaming |
Every piece of information we collect is used for a clear and lawful purpose. ong44 does not use your data for any purpose unrelated to the provision of our online casino platform services.
The purposes for which data is used are as follows:
All data processing by ong44 is carried out on a valid legal basis — whether to fulfil a contract with you, comply with legal obligations, or based on the platform's legitimate interests that do not override your fundamental rights.
Ong44 does not sell, rent, or disclose members' personal information to third parties for their own marketing purposes. However, in the course of operating the platform, there are certain situations where your information may be shared with specific parties:
All third parties that receive data from ong44 are required to comply with data protection standards equivalent to our privacy policy. Formal data protection agreements are established with all third-party partners.
Ong44 continually invests in the latest security technologies and processes to ensure members' personal data is always protected at the highest level. Our security approach is multi-layered, meaning that even if one layer of defence is compromised, additional layers remain in place to protect your data.
While ong44 takes all reasonable precautions, no system in the world can be guaranteed 100% secure. In the event of a data security incident involving your information, ong44 will notify you within the timeframe required by law.
The ong44 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored in your web browser when you visit the ong44 platform.
Types of cookies we use:
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality and security of the ong44 platform. We recommend keeping default cookie settings for the best experience.
Ong44 retains your personal information for as long as your account is active or as long as necessary to provide services to you. Once the purpose for retaining the data has ended, we will securely delete or anonymise it.
You may request the deletion of your personal data that is no longer needed by contacting the ong44 support team. Requests will be processed within 30 business days, subject to mandatory retention requirements under applicable law.
As an ong44 member residing in Malaysia, you have certain rights regarding your personal information under the Personal Data Protection Act 2010 (PDPA) and our privacy policy.
Requesting a copy of the personal information we hold about you.
Requesting correction of inaccurate or outdated information.
Requesting deletion of data that is no longer required.
Objecting to data processing for direct marketing purposes.
Receiving your data in a reusable format.
Requesting restriction of data processing under certain circumstances.
To exercise any of the above rights, please contact the ong44 support team via live chat or email. We will respond to your request within 30 days of receipt.
The ong44 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.
Should ong44 discover that personal information of a minor has been collected without proper age verification, we will immediately take the following steps:
Parents or guardians who discover that their child has registered or used the ong44 platform are requested to contact our support team immediately so that appropriate action can be taken.
Ong44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements in how we handle user data.
Any significant changes to this Privacy Policy will be communicated to members via:
We encourage you to review this Privacy Policy page periodically. Continued use of the ong44 platform after any amendments are published will be considered your acceptance of the updated privacy terms.
If you have any questions, concerns, or wish to exercise your privacy rights, the ong44 Data Protection Officer (DPO) team is ready to assist.
All data privacy enquiries are taken seriously and will be responded to within 5 business days. For urgent account security issues, please use live chat for an immediate response.